Frequently Asked Questions

This is where you’ll find answers to the most commonly asked questions about my print shop. If you have a question and don’t see an answer here, please contact me at info@byherself.art


SHIPPING

HOW LONG WILL IT TAKE?

On average, items may take 1 to 3 weeks to ship. This is dependent on delivery location.

Please keep in mind that I also take my time packaging the items to ensure that the art is packaged safely for transit to you. I prefer to ship items out on Mondays so I can easily track the shipping during the week, but I will ship on other days for expedited orders.

If you have any questions about processing times, please don’t hesitate to contact me at info@byherself.art


WHAT CARRIER DO YOU USE?

I use UPS and Canada Post according to shipping needs. You will receive a shipping notification with tracking info once your order has shipped. Don’t hesitate to get in touch with me if you see no shipping options when checking out at help@byherself.art


WHOLESALE

Wholesale inquiries are welcome! I will consider wholesale requests on an individual case-by-case basis. Please contact me at requests@byherself.art


COMMISSIONS

Commission inquiries are welcome! I will consider commission requests on an individual case-by-case basis. Please contact me at requests@byherself.art


HOW DO I CARE FOR MY NEW ART PRINT?

I really care about the quality of my prints. I don't want a mass-produced colour faded version of my art. I want heavy rich prints that spin off of your wall.

All prints are Giclee fine art prints, created by using a specialized high-resolution inkjet printer. Giclee prints stand apart with their extremely high level of quality, longevity and value compared to a standard print. They are known for their longer lifespan—they’re resistant to smudging, sun, or humidity damage. This deterioration is prevented by using pigment-based instead of dye-based inks. Pigment inks, unlike dye inks, are UV-resistant and stronger when prints are handled. The pigment ink produces a truer colour value. The high resolution ensures the print will be sharper and more detailed, even up close.

Giclée prints are made with archival paper or canvas. Archival paper is known for its outstanding durability because it’s acid-free. This type of paper or canvas ensures that your prints won’t degrade like regular paper. The paper my prints are on is Moab Entrada Bright Art Rag. Entrada Bright is a dual sided 100% cotton rag paper. It utilizes multiple receiving layers which equate to water resistance, and prints with incredible detail and excellent tonality. Entrada also features a maximum color gamut and exceptionally deep blacks.

That being said, you can hang your prints directly on the wall poster style, or frame them if you desire. I prefer to mount art with 3MM style velcro tape.

When you do hang your new art piece, please send me a photo of it on your wall! I'd love to see its new life, reach me at herself@byherself.art


GIFTS

How to request- If your order is a gift for someone and is being sent directly to the recipient, please let me know by leaving a note in the “Order Notes” box at checkout. I will include a gift receipt which does not include prices, in lieu of a traditional receipt.

Gift note- You may include in your “Order Notes”, what you would like your gift note to the recipient to say. I will print out your gift note and include it in the package.

Gift wrapping- All of my art ships carefully “ship wrapped” to protect the art in transit. If you request additional gift wrap I will use funky wrapping paper for your parcel as well.


NEED HELP?

Contact me at help@byherself.art for more questions!